Privacy Policy

§ 1. The objectives of the Privacy Policy and Cookies.

The purpose of this Privacy Policy and Cookies (hereinafter the "Policy") is to provide you with information on how we process (i.e., e.g. we acquire, enter into the system, store, use or share) your personal data, for what purpose we do it and what rights therefore you have.

§ 2. General issues.

1. The terms written in the Policy in capital letters have the meaning given to them in the Terms and Conditions available at:, with the reservation that the term "Customer" can also mean a person displaying the Store's website.

2. We process Clients' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC ( Journal of Laws EU.L No. 119, page 1) (hereinafter referred to as "GDPR").

§ 3. Personal data administrator.

1. The administrator of the Customers' personal data is the Seller, i.e. T-WIN LTD based in Warsaw (00-102) Marszałkowska 111 street, VAT tax number: PL1251670945 and REGON number: 369677484, whose registration files under number KRS: 722886 District Court for the capital city Warsaw in Warsaw, 14th Commercial Division - National Court Register, with share capital 1.000.000,00 PLN.

2. The personal data administrator decides how your personal data will be used and is responsible for how they are processed.

3. You can contact the Seller in matters regarding your personal data using:

- e-mail:

- telephone: +48 22 349 99 60

- address: Marszałkowska 111 street, 00-102 Warsaw

§ 4. Method of obtaining personal data.

1. The seller obtains the personal data of the clients from the clients themselves.

2. The customer, in order to use the services of the Store, completes the form in which he gives the personal data indicated.

3. If the Customer's account is registered via Facebook, the Seller will gain access to the Customer's personal data contained in Facebook, in the scope defined by this website's policy..

4. Providing personal data by the Customer is voluntary, but necessary to use the services of the Store.

§ 5. The purposes of processing personal data.

1. The Seller processes Customers' personal data to the extent and for the purpose necessary to implement the services of the Store, including in particular:

- to set up and maintain a Customer account in the Store,

- to conclude and implement a sales contract (including handling complaints and withdrawals),

- to answer customer questions,

- for the purpose of settlements with the Customer,

- for marketing purposes,

- for archival purposes.

2. The legal grounds for processing personal data are Art. 6 clause 1 lit. b), c) and f) GDPR. & nbsp; The legitimate purpose of data processing is to have information about the results of the Seller's activities, as well as to conduct marketing to promote the Seller and the goods offered by him.

3. Based on the Customer's additional voluntary consent, the Seller may process the Customer's personal data in order to send newsletters to e-mail addresses or phone numbers. & Nbsp; In the event of such consent, the legal basis for the processing of personal data will be Art. 6 clause 1 lit. a) GDPR and art. 10 of the Act of 18.07.2002 on the provision of electronic services and art. 172 of the Telecommunications Act of 16.07.2004.

§ 6. Transfer of personal data.

1. The Seller transfers personal data only when it is necessary for the Seller to perform the contract, is justified by the Seller's legal interest or results from the Customer's request.

2. The Seller does not commercially disclose Customers' personal data to third parties.

3. The Seller may provide the Customer's personal data, e.g.:

- the company that the system uses to run the Store,

- couriers, transport companies, intermediaries carrying out shipments,

- authorized employees and co-workers,

- authorized state bodies,

- companies whose services are used in conducting business, i.e. a hosting company, law firm, debt collection company, accounting offices, ICT service providers, entities servicing electronic payments or payment by card in the Store, advisory service providers, tool providers sending the newsletter, suppliers of analytical and marketing tools, suppliers of tools enabling the issuing of opinions on purchases in the Store,

- entities operating social networking sites, if the Customer registers in the Store given on the portal or the Seller promotes his products on the portal.

These are recipients of personal data. The seller does not provide these entities with all data, but only those that are necessary to perform their tasks.

4. Customer's personal data will be transferred outside the European Economic Area. This will be based on appropriate safeguards or a decision of the European Commission stating the appropriate level of safeguards.

5. The seller may entrust the processing of personal data to another entity based on the relevant contract.

§ 7. Customer rights

1. The customer has the right to access their personal data - when you submit an application for access to us, we will provide you with information about your data and how it is processed;

2. The customer has the right to rectify personal data - if you notice that your personal data is incorrect, we will rectify it at your request;

3. The customer has the right to delete personal data - you can request us to delete your data when you feel that it is no longer necessary for the purposes for which we collected it or the need to delete your data results from the law. We will also delete your data if we have collected the data based on your consent in the event of its withdrawal or your objection to further processing;
4. The customer has the right to limit the processing of personal data - in the event of your request to rectify or delete your data, or your objection to the processing of personal data during the application and objection proceedings, you can request a restriction of their processing. You can also request that we restrict the processing of your personal data when we no longer need it, but you do not want to delete it, because it may be needed for you - to defend or pursue claims;

5. The customer has the right to transfer data - if we process your data automatically, you have the right to request the transfer of your personal data to another administrator.

6. The customer has the right to object to the processing of personal data - you can use it when you do not want us to process your personal data for a specific purpose. In this case, we will continue to process your data for other purposes, but not for the purpose for which you objected. & Nbsp;

7. The customer has the right to withdraw consent to the processing of personal data - if we needed your consent for data processing - you can withdraw it - we will not further process this data, which may, however, cause you some inconvenience (e.g. in the case of deleting an account in the Store, you will need to fill out forms when placing another order.

§ 8. Exercise of rights

1. The Customer may exercise the rights described above by contacting the Seller in any manner (by post, telephone or e-mail - in accordance with the information provided at the beginning of the Policy),

2. Before processing the Customer's requests and requests, or if the Customer withdraws his consent to data processing, the Seller will have to confirm his identity. The Seller shall respond to the Customer's request without undue delay, no longer than within one month (unless, due to exceptional circumstances, this is not possible - in such a situation the Seller will provide the Customer with relevant information).

3. The customer has the right to lodge a complaint with the supervisory authority, i.e. the President of the Office for Personal Data Protection.

§ 9. Data processing period.

1. The Seller processes the Customer's personal data & nbsp; for the period necessary to implement the sales contract, and after its completion until the end of the limitation period of potential claims from the contract, not less than 5 years, but not more than 10 years.

2. The Customer's personal data obtained for marketing purposes will be processed by the Seller until the end of marketing activities, objection or withdrawal of consent.

§ 10. Security measures.

The Seller takes special care to protect personal data and ensures that:
- it processes Customers' personal data in accordance with the law, fairly and transparently;

- collects personal data for legitimate purposes and does not process them in a manner incompatible with those purposes;
- processes personal data in a manner that ensures appropriate security.

§ 11. Cookies.

1. Cookies are IT data, in particular small text files, saved and stored on devices via which the Customer uses the Store's websites.

2. The store uses cookies.

3. The purposes for which cookies are used:

- adapting the content of the Store to the individual preferences of the Customer,

- optimization of the Store's operation,

- optimization of newsletter operation,

- maintaining client sessions,

- identification of fraud in logging into the Store,

- marketing goals, including remarketing.

4. Cookies used by the Seller are safe for the Customer's device. In particular, it is not possible for viruses or other unwanted software or malware to enter the Customer's devices in this way. These files allow to identify the software used by the customer and customize the store for each customer individually. Cookies usually contain the name of the domain from which they originate, their storage time on the device and the assigned value.

5. The seller basically uses two types of cookies:

- Session cookies: they are stored on the Customer's device and remain there until the end of the browser session. The saved information is then permanently deleted from the Device's memory. The mechanism of session cookies does not allow for downloading any personal data or any confidential information from the client's device.

- Persistent cookies: they are stored on the Customer's device and remain there until they are deleted.

6. It is possible to configure the web browser in such a way that it prevents the storage of cookies on the Customer's device.

7. Cookies can be deleted by the Customer by: appropriate web browser functions or using appropriate programs and tools available as part of the operating system of the device.

8. Cookies placed on the Customer's device may also be used by third parties cooperating with the Seller.

9. Configuring the web browser in such a way that storage of cookies will be impossible or limited may limit the functionality of the Store. The same applies to deleting saved cookies.

10 The Seller reserves the right to register the IP number of the computer through which the Customer uses the Store.


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